We are committed to protecting the privacy of our customers and will not disclose any information except where it is vital to provide the services, which we offer, including the process of arranging an item being sent to you. We will do all we can to maintain your privacy.

1 THE INFORMATION WE COLLECT

1.1 Any personal information, we collect during the purchasing process, is only used by us to ensure that we can take, process and deliver your order, and maintain your account to the very highest standard.

1.2 We also gather statistics about our website traffic, sales and other commercial information. We use this to improve our service. However, none of this information is on an individual basis.

1.3 With a view to understanding our customers better, and where you have indicated that you would like us to, we will use the information that we have about your shopping habits to offer you products and services that are likely to interest you. You may opt out of the uses of your personal information at any time, even if you have given your consent for us to use it.

2 COMMUNICATION

2.1 By registering with or becoming a customer of likeakidinasweetshop.com , and by providing us with your email address, phone number and postal address you consent to receive communications in relation to our products, services and special offers. This information may also be used to notify you of offers and products from third parties, which you may interest you.

2.2 All customers can opt out of receiving marketing material from us. To do this, log on to your account page and make the necessary changes.

3 COOKIES

3.1 Cookies are small data files, which are temporarily stored on your computer. They help us to track your shopping experience, save the contents of your shopping bag and gather valuable marketing information on website usage, which allows us to improve our service to you.

3.2 Cookies do not contain any personal or private information and cannot harm your computer.

3.3 In order to provide a personalised shopping experience with the highest level of security our website uses a number of cookies. In order to shop with us your computer must be set up to receive cookies.

4 SECURITY POLICY

4.1 Our security policies are designed to protect the personal details under our control. The Information that we have collected from you is maintained in a secure web server, which we believe to be a well-protected and secure environment.

4.2 Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the Internet, we cannot absolutely guarantee the security of your information provided over the Internet and will not be responsible for this.

4.3 Please note that email correspondence is free format text and cannot be encrypted, therefore it is not a secure means of communication. We will never contact you by email to ask you to send or confirm any of your personal details. If we need any information of this nature, we will only contact you by phone or letter.

4.4 Never send any sensitive information, such as passwords or credit card information, via email.

4.5 If you are using a public computer then make sure you log out fully and close the browser.

4.6 When creating a password, a combination of letters and numbers is recommended. Try not to use obvious personal details such as the names of children or pets.

4.7 Keep your password private and do not use the same one for multiple online accounts.

4.8 It is recommended that you change your password frequently.

4.9 As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed.

4.10 Phishing is the practice of tricking someone into giving confidential information.

We will never contact you by email to ask you to send or confirm any of your personal details. If we need any information of this nature, we will only contact you by phone or letter. If you receive an email claiming to be from www.likeakidinasweetshop.com requesting this type of information, DO NOT RESPOND but please let us know by forwarding the email to:-  info@likeakidinasweetshop.com

5 USER ACCESS

5.1 Username and passwords are provided to you as a customer. This allows you private access to information that we are holding, like the account information. You are able to access your online account anytime. If you wish to update, amend or delete any details, the online account gives you this access. Under the Data Protection Act 1998, you are also entitled to view any information we hold on you by paying a small fee. If any information we hold on you is incorrect, please inform us immediately and we will make the necessary changes and contact you with confirmation of the changes.

6 THIRD PARTIES

6.1 We will not pass or sell your information to our third party companies without your prior consent. Links to any third parties are provided to help and improve the service that we provide, however we have no control over the content of these websites and are not responsible for any material, which may offend you. We will do our best to ensure that only relevant and quality links are provided.

7 OPTING OUT

7.1 We will offer various opportunities to receive marketing communications from time to time, such as emails, vouchers and promotional offers. If you decide you do not wish us to contact you, you can write to the Customer Services Department, quoting Security and Privacy Enquiry, Like a Kid in a Sweet Shop, 152 City Road, London, EC1V 2NX. 

8 CONSENT

8.1 By becoming a customer of www.likeakidinasweetshop.com You consent to the collection and use of data by us in the methods outlined above.

9 YOUR RIGHTS UNDER THE DATA PROTECTION ACT 1998

9.1 You have a right to access the personal data that we hold on you. If you would like to see a copy, then please send a written request to Like a Kid in a Sweet Shop, 152 City Road, London, EC1V 2NX. 

Secure Payments; visa, mastercard, paypal, sagepay